/ Contact

How can we help you?

Tell us who you are and we’ll point you to the right team. Residents, businesses planning a project, and property developers each have a dedicated path.

I’m an ASENO customer

Billing, moving home, faults, hardship, life support and account help.

Get support

I am planning a renewable energy project

Commercial solar, BESS, EV charging, off-grid power or an integrated renewable energy system.

Request a quote

I’m a property developer

Plan retail energy, private network infrastructure, metering and renewable technology for a new development.

Developer enquiry

/ Project quote

Request a project quote

Tell us about your site, load, constraints and objectives. We will identify the appropriate feasibility, connection, technology and delivery pathway.

  • Feasibility and modelling before anything is built
  • One accountable partner from design to operation
  • Clear scope, assumptions and modelled commercial outcomes

Get in touch

Prefer to talk to us directly? In an emergency, always call first.

General enquiries

For billing, accounts and general questions.

1300 027 366

[email protected]

Emergencies & faults

For a power fault (poles, wires, outages or interruptions) or a gas leak or fault, contact your distributor. Their number is on your most recent bill.

Your distributor handles faults on the poles, wires and gas network.

Life-threatening or dangerous: call 000 immediately.

Visit us

12 Deborah Street, Golden Square VIC 3550

ASENO Pty Ltd ABN 62 660 232 664.