Every ASENO form, policy and document in one place, ready to complete online or download.
Complete the most common requests online through our forms hub, or download the documents you need below.
Registering online sets up your ASENO account for your new home. Choose your community on the registration page and we will take you to the right form.
Our resident support team is here to help. In an emergency, always call first.
For a power fault (poles, wires, outages or interruptions) or a gas leak or fault, contact your distributor. Their number is on your most recent bill.
Your distributor handles faults on the poles, wires and gas network.
Life-threatening or dangerous: call 000 immediately.